Consumer & Retail · Spain · e-commerce / event-ticketing platform · Quality Assurance
As the client's ticketing platform grew, it faced severe performance degradation during high-demand periods such as launches for highly anticipated events: slow loading, failed transactions, and bottlenecks that frustrated customers during peak traffic. The client needed an immediate, scalable solution to eliminate bottlenecks and ensure reliability, plus a sustainable QA strategy to monitor performance in real time, detect and resolve issues proactively before they hit users, and maintain long-term operational consistency.
Amaris ran a tailored, multi-step strategy aligning technical work with business goals: detailed dependency mapping across product, business, and infrastructure layers to focus on the highest-value areas; advanced load and performance testing on critical areas like checkout and ticket availability, using cloud-based tools to simulate high-traffic scenarios; deployment of continuous, real-time monitoring for performance visibility and proactive issue resolution; and close collaboration plus scalable, reusable testing tools and frameworks so the platform is prepared for future growth.
5 people · senior-led, blended · onshore · 12 months · time_and_materials
public
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